Privacy Notice Effective Date: May-20-2022
Baxter is the Data Controller
This Privacy Notice (“Notice”) will provide you with information on the data processing activities of Baxter Healthcare Corporation located at One Baxter Parkway, Deerfield, Illinois 60015, US, together with its affiliates and subsidiaries (collectively “Baxter,” “we,” “us”). This Notice applies to customers and distributors of Liko products, which are manufactured and sold by our Hillrom affiliates, and their authorized personnel (“users,” “you”) that make use of Baxter’s Learning Portal (“the Portal”), and describes what personal data is collected about you when you use and/or interact with the Portal.
The Portal allows users to have access to technical documentation relating to Liko products, such as installation instructions, instructions for use, service manuals and other available content relating to Liko products (collectively “Services”). This Privacy Notice provides you with information on how Baxter will process your Personal Data and how you can exercise your rights regarding your personal data.
What Personal Data we Collect
We may obtain the following categories of personal data about you:
How we Process Your Personal Data
We will process your personal data for the following purposes:
Baxter will process your personal data mentioned above based on our legitimate interest in supporting our customers and distributors and providing them with access to product materials that facilitate the proper use and maintenance of our products.
Also, Baxter may also process your data from your use of the Portal, in order to run analytics on aggregate level that will allow us to optimize our collaboration and further understand our customers’ and distributors’ needs and expectations from Baxter. We rely on Baxter’s legitimate interest in allowing us to provide the best experience related to Baxter’s products and therapies.
Who at Baxter may Receive your Personal Data
Your personal data may be accessed by Baxter employees around the globe who support the Portal. For example, Baxter employees belonging to the Global Learning Solutions team may access to your personal data in connection with providing you the Services. Other Baxter employees serving as Portal administrators or other support staff may also access your personal data in connection with your user account.
Sharing your Personal Data with our Service Providers
Baxter uses service providers and other business partners to help us process your personal data. Specifically, Baxter utilizes a service provider named Cornerstone On Demand, located in the United States, to support the administration, hosting and functionality of the Portal. Baxter has data processing agreements in place with its service providers to ensure they provide an adequate level of protection for your personal data. Service providers are only authorized to use your personal data only as necessary to provide these services to us.
How Long we Keep your Personal Data
We will keep your personal data as long as your user account exists. If you delete your account, we will delete your personal data. If you have not used your account for one year, we will treat your account as inactive and will retain your personal data for one year and then delete it, unless you reactivate your account during that one year period. Please note that you may delete your user account at any time by accessing your user profile in the “My Profile” tab and then selecting the “Personal Data” tab.
We have reasonable and appropriate security measures in place to protect against the loss, misuse, and alteration of any personal data we receive. We maintain reasonable security standards to protect personal data that we maintain. If you have any questions about the security of your personal data, you can contact us by using the other contact details in the “How to contact us” section below.
Do Not Track
Certain laws require Baxter to indicate whether we honor “Do Not Track” settings in your browser concerning targeted advertising. As of the effective date of this Privacy Statement, an industry standard has not yet been established on how to respond to these signals, and therefore Baxter does not currently respond to such signals. Instead, we adhere to the standards set out in this Privacy Statement. If you have any questions, please contact us using the information provided below.
International Data Transfers
Some of the individuals and entities who will receive your personal data may be located both within and outside of your country, including in countries that have less adequate protections, safeguards and rules to protect personal data and where you may not have the same rights to your data that you do in your own country. Baxter is a global company and therefore uses global vendors and subcontractors as well as global IT systems and applications. As a result, your personal data may be transferred to our vendors, subcontractors, global affiliates and to our employees and contractors who work for us and are located outside of the EU/EEA or the country where you are located, such as in the United States for the purposes described in this Notice. These countries may have less strict data protection laws compared to your country. If this is the case, we will take legally required steps to ensure that adequate safeguards are in place (e.g., standard contractual clauses) to protect your personal data. You may contact us for a copy of the safeguards which we have put in place to protect your personal data and privacy rights when your personal data is transferred outside of your country or region.
Depending on where you are located, you may have the following rights with respect to your personal data:
Please note that not all countries and privacy laws may grant these rights.
You also have the right to withdraw your consent at any time and can do so by contacting us at email@example.com or otherwise by contacting Baxter using the contact information provided below.
Please address your requests to exercise your rights described above, or questions concerning this Notice or the processing of your personal data, to the Data Protection Officer using the contact information below.
Email us with questions about the Portal and/or Services: firstname.lastname@example.org
Email us with any privacy questions or concerns at email@example.com
Privacy telephone: Ethics and Compliance Hotline at 1-844-294-5418
Privacy mail: Baxter Healthcare Corporation
Baxter International Inc.
ATTN: Data Protection Officer
Global Privacy Office
1 Baxter Parkway
Deerfield, IL USA 60015